Connections for Success


Law Firms & Lawyers


Do’s and Don’ts for Today’s Compensation Plans
Kalman Shiner

The past decade has brought sweeping change to the legal industry, from the influx of Millennials into law firms to growing competition from alternative legal services providers. Yet many firms have clung to compensation plans first devised years ago, in a very different climate. Even firms that have been stubbornly holding out in hopes the […]


What Is Your Firm Waiting For? Study Spotlights Opportunities for Small Law Firms
Joy A. Long

A new study from the Thomson Reuters Legal Executive Institute (LEI) suggests that many small law firms (firms with fewer than 30 lawyers) are largely too focused on maintaining the status quo within their firms. The 2019 State of U.S. Small Law Firms finds that while these firms are well aware that they face numerous […]


How to Raise Rates Carefully
Jacqueline N. Janczewski

If you hope to expand your profit margin by raising rates, here are some factors to consider so that you do not alienate clients, new or old.


How to Handle Collections and Late Payments
Robert Swenson

For most law firms, it is a familiar pattern: while some clients remit promptly, others drag their feet, and regrettably, some may not pay at all. Because attorneys generally cannot withdraw representation based solely on a client’s failure to punctually pay an invoice, firms must have a system in place that improves collections. Doing so […]


IRS Finalizes Rules for Partnership Representatives in Audits
Kalman Shiner

The IRS has issued its final regulations for the designation, authority and replacement of a partnership representative under the new default audit regime for partnerships.


How a Cost Recovery System Boosts Profits
Joel A. Herman

Recovering costs related to clients’ legal matters is a standard law firm billing practice. However, to ensure you recover costs effectively, you need a strategic cost recovery policy.


11 Steps to a Culture of Client Service Accountability
Nathaniel Slavin

Now more than ever before, law firms are seeking consultants to help them improve their client service standards and initiatives. In essence; however, what law firms really need is help creating accountability around client service.


Get the Most Bang From Your Social Media
Jacqueline N. Janczewski

Trolls, hackers and public relations nightmares—the risks of social media are highlighted frequently. Nonetheless, platforms like Twitter, Facebook, Instagram and LinkedIn have become the 21st century equivalent of the Yellow Pages.


Is Your Law Firm’s Website a Dinosaur or a Dynamo?
Joy A. Long

Is your law firm’s website adding value to your marketing and business development efforts?  This blog will focus on the metrics that firms can use to measure whether your website is providing you with the value and visibility your firm needs, or whether it may be time to reinvest in a new website.


Time to Invest? Making the Most of a Budget Surplus
Kalman Shiner

With the economy thriving, many law firms find themselves with a budget surplus for the first time in several years. If you are one of these firms, consider investing some of those funds in achieving long-term growth.

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