Connections for Success


Health Care


Keeping Up with Cybersecurity is Essential to HIPAA Compliance
Jason Flahive

Over the past few years, as a result of the COVID-19 pandemic as well as other developments in the medical arena, practices have increasingly relied on technology. This includes the much wider use of telehealth as well as electronic health records (EHR), online medical portals, and appointment confirmations via email and text. Although technology is […]


The Power of Connection: Six Tips for Improving Your Bedside Manner with Patients
Kevin Omahen

Healthcare is fast-paced and physicians are becoming more and more crunched for time. However, the industry is still very competitive and everyone is looking for an edge. Being a well-rounded physician is not just being an expert and providing great care, but also being able to relate to your patients and be personable. This blog […]


Reviewing Your Revenue Cycle and Adjusting as Necessary
Kelly H. Buchheit

As a physician, the most important aspect of your practice is likely providing excellent care to your patients. But all the good patient care in the world will mean nothing if your revenue cycle collapses and you have to close down. Indeed, over time, a malfunctioning revenue cycle can drag your practice to a halt. […]


Ask These Questions Before Your Healthcare Organization Pursues a Merger or Acquisition
Jason Flahive

Your guide to making sure that your transaction decisions are what is best for your company Mergers and acquisitions (M&A) remain a key growth strategy in the health care sector for 2022 and beyond. With high valuations and uncertainty around future market trends, it is important that healthcare organizations carefully consider if an M&A deal […]


Navigating an Understaffed Workforce
Kevin Omahen

Much like everything else, there is no certainty as to how long the labor shortage will continue. That said, there are a few strategies to address this issue: Cross-Train. There are plenty of responsibilities that can be delegated to other staff. Ask your team what responsibilities they may have that they could teach someone else […]


Developing Your Practice
Kevin Omahen

What are you looking for? Physicians are constantly juggling three aspects of their life: Professional, personal and social. Understanding what your priorities are and what you are willing to sacrifice is a key element when considering growth in your practice. If you grow your medical practice will you be willing to sacrifice personal time to […]


How To Choose the Right Scheduling Approach
Kelly H. Buchheit

Among the top patient complaints is waiting too long to see a doctor. And all too often, it is with good reason — practices simply do not implement good scheduling practices. Many practices randomly fill in appointments where there is a slot, regardless of what the patient is there for. As a result, the daily […]


Starting a New Practice? Be Sure To Write a Business Plan
Kelly H. Buchheit

Many medical practices have been faced with both financial and practical challenges over the past two years because of the many effects of the COVID-19 pandemic, some temporary and some lasting. As a result, when starting up a new practice, you need to ensure it is designed to survive and thrive in this new environment. […]


Maximizing Reception
Kevin Omahen

A medical practice’s reception is the first stop of every patient’s visit. Receiving a warm welcome is important to most patients. However, a friendly hello is not the only job of the front desk administrative assistant. There are a number of other responsibilities that need to be performed properly in order to have a smooth-running […]


What Can You Do About Claim Denials?
Kelly H. Buchheit

Among the most essential characteristics of a financially healthy medical practice is claim acceptance and timely payment. In the current volatile economy, it is even more important to ensure that your billing process runs smoothly and that you avoid bumps in the road caused by too many claim denials. Here are some ways to increase […]

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